Getting Started

Update a Temporary Password

Learn what to do when you log in for the first time and the system states, "You must change your password to proceed."
Update a Temporary Password

When your new account is added to the DHS Learning LMS (and whenever you request a password reset), you’ll be issued a temporary DHS Learning password.

After you log in with the temporary password for the first time, the system will automatically prompt you to change it before moving forward.

  1. Enter your temporary password in the Current password field.
  2. Choose your new password:
    • It must be at least six characters long.
    • It must include at least one number, one lowercase letter and one capital letter.
    • Choose a password that you will remember but can’t be guessed by others.
  3. Carefully enter your new password in the New password field.
  4. Carefully re-enter your new password in the New password (again) field.
  5. Select the Save changes button.

You are now logged in and can find, enroll in, and begin taking courses!

The system will open to your dashboard page (if you used a temporary password, the system will prompt you to update it first).

First-time Users:

All new DHS learners are automatically enrolled in the course Mandatory Reporting of Abuse and Maltreatment, and it will appear under Recent Learning along with any other training you’re enrolled in (although there may be a short delay before you can access all your available courses). Simply click a course name to open it and begin!

If you can’t find a specific course you need after one hour, please contact the Help Desk for course enrollment help.

The DHS Learning Change Password block, displaying the message, "You must change your password to proceed", with the "Current password", "New password", "New password (again)" fields and "Save changes" button highlighted