About Your Transcript (video)
On your Transcript page, you can find information about your current and completed courses including Course Title, Previous Completions (for updated or annually renewed courses), Progress and Completion Date.
Knowledgebase (Quest) Block
The Adult and Family Services and Child Support Quest websites are resources where any DHS employee can quickly access tutorial videos, instructional guides and reference materials.
New Look Orientation (video)
A guided tour of DHS Learning’s updated layout and improved tools, launching Summer 2020
Archived Completions
Sometimes course completions are archived—usually if (a) the course content is updated or (b) the course is part of an annual certification that needs to be renewed. You can use the Previous Completions column on your Record of Learning to view these archived completions.
First-time User FAQs
Feeling lost? Here are a few simple tips and solutions to help you get started with DHS Learning.
Contact the Help Desk
The Help Desk (powered by OU CPM) is available via email or phone (8 a.m. to 5 p.m., M-F) and can help address DHS Learning issues when you can’t find the solution you need online.