Account Profile

About your Account Profile (video)

Your account profile is important because parts of it control which courses you can take. It also helps us develop better tools and make sure you get everything you need as a learner, and is a way for classmates to get to know each other.
About your Account Profile (video)

Your account profile information must be accurate to ensure that you can access the training you need. Fortunately, most of your employee information is transferred from DHS’s HR database automatically.

However, you should still check to make sure your profile details are correct whenever you log in for the first time, begin a new role, or change office locations.

Watch: About Your Account Profile

Open ‘Edit Profile’ Page:

  1. Select your name in the upper right-hand corner of the DHS Learning screen and choose Profile from the menu.
An example DHS Learning page header, with the User Menu expanded, and with the User's name in the top right-hand corner and the "Profile" menu option highlighted
  1. Under the User Details heading, click Edit Profile.
An example DHS Learning "Public profile" page with the "Edit profile" link in the "User details" section highlighted

There are five sections of your profile:

  • General
  • User picture
  • Additional names
  • Optional
  • DHS Specific

Select a category name to open or close it.

Example DHS Learning "Edit profile" page, displaying the following sections: General, User picture, Additional names, Optional, DHS Specific

Click the Expand all/Collapse all link in the top right-hand corner to view/hide all the categories’ contents at once.

Finalize Profile Info:

Complete these three tasks to make sure your account profile is accurate and complete:

  1. Check for errors in your existing profile information (click here to learn more)
  2. Update your Role (click here to learn more)
  3. Add optional profile information if desired (click here to learn more)

It can take up to 24 hours after your account is newly created for all your profile information to be added to the DHS Learning system from the HR database, so we recommend that you wait at least one business day before reviewing and finalizing your account profile.

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